Phone System Training
Get the most from your phone system with comprehensive training from Phones Now. We cover Panasonic desk phones, console software and Pulse UC.
Training That Gets Your Team Up to Speed
A phone system is only as good as the people using it. That's why every Phones Now installation includes hands-on training to make sure your team can take full advantage of every feature.
Comprehensive training is included with every installation.
We also provide refresher training, new-starter training and advanced training for reception and administration staff who need to master the full capabilities of your system.
Training Modules
Select your phone model or platform below to access training resources and guides.
Panasonic KX-NT553
Learn how to use the Panasonic KX-NT553 IP desk phone — call handling, voicemail, speed dials, call transfer and more.
View training →
Panasonic KX-NT680
Master the Panasonic KX-NT680 colour display phone — programmable keys, Bluetooth headset pairing, directory and call logs.
View training →
Panasonic Software Training
Get the most out of your Panasonic NS700 console and UC software — attendant console, call centre features and reporting.
View training →
Pulse UC Systems Training
Comprehensive training for the Pulse UC platform — desktop and mobile apps, video conferencing, presence and messaging.
View training →What's Included in Training
Initial Setup Training
Comprehensive on-site training included with every new phone system installation.
New Starter Training
Get new team members productive quickly with dedicated training sessions.
Refresher Courses
Periodic refresher training to ensure your team stays up to date with all features.
Reception & Admin Training
Advanced training for reception staff covering attendant console and call management.
Remote Training
Online training sessions available for remote workers and multi-site businesses.
Training Documentation
Quick reference guides and documentation provided for ongoing self-service learning.
Need Training for Your Team?
Whether you've just had a new system installed or need a refresher for existing staff, we're here to help your team get the most from your phone system.
Book TrainingReady to Upgrade Your Business Phone System?
Call the Phones Now team on 1300 58 4000 or get a free assessment today.