Frequently Asked Questions

With software programs your phone system can capture every call against every client. You can tell who took the call and when. For outbound call centres you need never dial another number, just click the phone number on the screen and the software and phone system will do the rest.

Missing calls is a problem for any business. With the introduction of a simple software application every call is logged, increasing efficiency and better utilisation of resources.

Do they have a team of specialists in every area from sales, administration, technical and IT to provide the highest standard together with leading technology?

Swapping carriers isn't always the answer. More often than not most customers have too many lines or outdated technology, which is costing them money.

Yes. Cordless technology can be integrated directly into your telephone system. You can even integrate your mobile phone.

In light of power disturbances and thunderstorms, a standby UPS backup power supply can help prevent loss of calls and software settings.

Yes. We offer flexible agreements customised to your needs covering software upgrades, programming changes, and hardware maintenance.

All systems include manufacturer warranty. We also provide workmanship warranty on installation.

Yes. Number porting allows you to keep all your existing numbers when changing providers.

Typical installations for 6-20 phones take 1-2 days. Larger systems may take 3-5 days.

Yes. Comprehensive training is included with every installation to ensure your team gets the most from the new system.

Cloud systems can failover to mobile or backup connections. We design redundancy into every solution.

Yes. All our systems are scalable. Adding phones is straightforward and doesn't require replacing the system.

Absolutely. Our cloud and UC solutions seamlessly extend to home offices and mobile workers.