Work From Home — Supporting Our Customers

A Copy of An Important Email to Our Customers.

Dear Customer,

The Coronavirus certainly has a strong grip on the world and it’s getting worse. Italy’s lockout of the northern region shows that extreme measures may be necessary.

Our Commitment to You

We want you to know that we are here for you. Your phone system is critical to your business, and we are prepared to ensure it keeps working no matter what happens.

What We Can Do

• Enable remote working on your existing phone system
• Set up mobile apps for your team to use from home
• Configure call forwarding and voicemail to email
• Provide 4G backup solutions for internet resilience

Steps to Prepare

1. Ensure your phone system supports remote extensions
2. Test mobile apps if your system has them
3. Document your call flow so it can be adapted quickly
4. Contact us to discuss your specific backup plan

Key Takeaways

• Business continuity planning should include your phone system
• Most modern phone systems can support remote working
• Preparation now prevents disruption later

Need Help? Talk to Phones Now

Call us on 1300 58 4000 and we’ll help you prepare your phone system for remote working.